Filato operates within a framework of precision and purpose. This program is reserved for professionals engaged in the design and execution of interior environments. It is not a catalog; it is a curated dialogue between material and intent. Those who qualify—designers, architects, and contractors—are invited to participate in a process that values discernment over volume, and integrity over impulse.
Eligibility is determined by professional engagement with interior design, construction, or architectural practice. The program is designed for individuals and firms that prioritize material quality and finish, and who require access to a material that is both rare and rigorously selected. Verification of credentials is standard; applications are reviewed for alignment with the atelier’s ethos.
Requests for samples are handled through a direct channel. Each memo sample is dispatched in a format that reflects the material’s inherent character—unadorned, unaltered. These samples are not promotional; they are functional, meant to be tested in context. The process is streamlined: a request is submitted, and within seven business days, a sample is sent. Return of unused material is required, unless otherwise specified.
Production timelines are dictated by the complexity of the weave and the availability of raw material. Standard lead times range from four to six weeks, depending on the specific finish and quantity requested. Expedited options are available for urgent projects, subject to prior arrangement and additional cost.
All transactions are governed by NET-30 terms, applicable to trade accounts that have been vetted and approved. Invoices are issued upon confirmation of order, with payment due within thirty days of receipt. Non-payment or delayed payment may result in suspension of access to the program, without prior notice.
Custom-print options are available, though they are not a standard offering. The process begins with a consultation to define the scope of the print, including resolution, color fidelity, and alignment with the atelier’s material constraints. Approval of the concept is required before production commences. Custom-printed rolls are subject to a minimum order quantity and extended lead times.
Filato is nested within the broader framework of Designer Wallcoverings, an entity that has operated since 1996. This relationship provides access to an extensive archive of material knowledge, a depth of stock that spans decades, and a commitment to maintaining standards that transcend trends. The parent house does not dictate aesthetic direction; it ensures that every selection made by Filato is rooted in authenticity and technical mastery.